Overview

The Company adheres to and complies with “Know your customer” principles, which aim to prevent financial crime and money laundering through client identification and due diligence.

The Company reserves the right, at any time, to ask for any KYC documentation it deems necessary to determine the identity and location of a user in knucklekings.com. We reserve the right to restrict the service, payment, or withdrawal until identity is sufficiently determined, or for any other reason in our sole discretion based on the legal framework.

We take a risk-based approach and perform strict due diligence checks and ongoing monitoring of all clients, customers, and transactions. As per the money laundering regulations, we utilize three stages of due diligence checks, depending on the risk, transaction, and customer type.

• SDD — simplified due diligence is used in instances of extremely low-risk transactions that do not meet the required thresholds
• CDD — customer due diligence is the standard for due diligence checks, used in most cases for verification and identification
• EDD — Enhanced Due Diligence is used for high-risk customers, large transactions or special cases.

Separately and in addition to the above, when a user makes an aggregate lifetime total of deposits exceeding EUR 5,000 or requests a withdrawal of any amount inside the knucklekings.com, or attempts to or completes a transaction that is deemed suspicious, then it is compulsory for them to complete the full KYC process.

During this process, the user will have to input some basic details about themselves and then upload:

• A copy of Government Issued Photo ID (in some cases front and back depending on the ID document)
• A selfie of themselves holding the ID doc
• A bank statement/Utility Bill

Prohibited Countries

The Company does not accept customers from, and blocks access from, the following prohibited jurisdictions, which are subject to comprehensive international sanctions or embargoes:

• Iran
• Myanmar
• North Korea (DPRK)
• Western Sahara
• Ukraine – regions: Donetsk, Luhansk, Zaporizhzhia, Kherson
• Burundi
• Central African Republic
• Eritrea
• Guinea-Bissau
• Haiti
• Libya
• Nicaragua
• Somalia
• South Sudan
• Sudan
• Venezuela (Bolivarian Republic of)
• Yemen
• Any other jurisdiction subject to comprehensive international sanctions or embargoes

Restricted Countries

The Company does not accept customers resident in — or accessing knucklekings.com from — the following restricted countries:

• Australia
• Austria
• France and its territories
• Germany
• Netherlands and its territories
• Spain
• Union of Comoros
• United Kingdom
• USA and its territories
• All countries on the FATF blacklist and grey list (High-Risk Jurisdictions subject to a Call for Action, and Jurisdictions under Increased Monitoring, as updated by FATF from time to time)
• Any other jurisdictions deemed prohibited by Anjouan Offshore Financial Authority

Geo-IP blocking at registration and login, together with the address and document checks set out below, is used to enforce these restrictions. Screening of customers and transactions against sanctions lists is set out in the Company's Sanctions Policy.

Guideline for the “KYC Process”

1) Proof of ID

a. Signature is there

b. Country is not one of the Prohibited Countries or Restricted Countries listed above

c. Full Name matches client's name

d. Document does not expire in the next 3 months

e. Owner is over 18 years of age

2) Proof of Residence

a. Bank Statement or Utility Bill

b. Country is not one of the Prohibited Countries or Restricted Countries listed above

c. Full Name matches client's name and is same as in proof of ID.

d. Date of Issue: In the last 3 months

3) Selfie with ID

a. Holder is the same as in the ID document above

b. ID document is the same as in “1”. Make sure photo/ID number is the same

Notes on the “KYC Process”

• When the KYC process is unsuccessful then the reason is documented and a support ticket is created in the system. The ticket number along with an explanation is communicated back to the user.
• Once all proper documents are in our possession then the account gets approved.